Hospitality Operations Management and Leadership

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image Course Duration : 2hr 19 mins

The Hospitality – Hotel Operations Management is first in line with business skill and acumen to work in a wide range of areas within this multifaceted industry. The importance of the leadership qualities of managers in the hospitality industry today can’t be overestimated. The recent economic downturn has made hotel accommodations a luxury with many travelers and its leadership will bring guests to the door. Managers who exhibit good leadership qualities can make or break a business.

The leadership qualities in hospitality industry managers are similar to the qualities of leaders in other successful businesses. Both “people skills” and “business skills” are needed and a good manager will exhibit both.

Learning topics

The nature of different hospitality product and service area
Different influences affecting patterns of demand within hospitality operations.
Diploma in Modern Resource Management Skills Module 1: The Role of HRM
Module 2: Developing Strategic HRM Plans
Module 3: Diversity and Multiculturalism
Module 4: Recruitment
Module 5: Interviewing and Selection
Module 6: Compensation and Planning
Module 8: Retention and Motivation
Module 9: Training and Development
Module 10: Successful Employee Communication
Module 11: Managing Employee Performance
Module 12: Employee Assessment
Module 13: Safety and Health at Work
Diploma in Risk Management Module 1: Exploring Risk
Module 2: Risk Management Process
Module 3: Insurance for Risk
Module 4: Insurance Operations
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We offer

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Access on mobile and PC.

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No assessment.

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Certificate of Completion.

Special inaugural offer
₹4300
₹1299
One month Plan
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