Colin's | Course

ISO 22000:2018- Elements of Food Safety Management

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Course Duration : 1hr 54 mins

The hotel industry is a service industry and hence it strongly relies on human labor; that is, its service quality is directly connected to its staff quality. Human Resource Management finds its increasing importance as it supports hospitality operators by attracting, training and motivating good people. In fact, in today’s highly competitive environment adopting Human Resource Management in one of the key factors to surge ahead. Vital aspect of providing high quality service in the hotel sector is the human resource management system employed in the hotels concerned.

Learning topics

Managing and Developing People in Hospitality Industry

Concept of Human Resource Development and practice in different countries around the world.

Introduction to HRM and the Hospitality Industry

Personal Management and Human Resource Management.

What is hotel management? new

1 Preparing and Cooking Meat

2 Poultry

Module 3: Preparing and Cooking Seafood

11 Preparing Desserts and Pastries

22: Making Biscuits, Cakes & Dough

Change in Management Module 1: Organization Structure

MODULE 2: Change Management and Communications

Module 3: Theory and Practice of Change Management

Module 5: Change Management- Factors to Success

Module 6: Change Management Organization

Module 7: Managing Employees during the Change Process

Module 8: Leading Organizational Change

Module 9: Collaborative Change

Module 10: Identifying and Solving Problems

Module 1: Customer Service Basics

Module 2. Providing Excellent Customer Service

MODULE 3: Customer Service in the Hospitality Industry

Module 4: Customer Service in the Retails Industry

Module 5: Customer Service in Public Sector

Classical Leadership and Decision Making course

Module 1: A Framework for Decision- Making

Module 2: Making Great Decisions

Module 3: The Classical Virtues of Leadership

Module 4: Perspective on Leadership

Module 5: Honesty, Moral courage and Moral Vision

Module 6: Compassion, Listening Skills and Aesthetic Sensitivity

Module 7: Good Timing and Selflessness

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Access on mobile and PC.

No assessment.

Certificate of Completion.

Special inaugural offer

₹3700

₹1199

One month Plan

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ISO 22000:2018- Elements of Food Safety Management

Learning topics

We offer